04-02-2018, 10:26 PM
We are poster this to you today because we want to take a moment to clarify how our releases work and the different types of releases we make.
Our goal is to try to release 2 to 3 features in a year for each module. And a “Feature Request” driven by your requests. If you report a bug and if the bug is a major bug where the module doesn’t work then we release an update ASAP.
If it is a minor bug where the module can still be used when we will release a new version or minor version at a scheduled time. I cannot provide an estimated time for completion of minor bugs but I can tell you that it will not be a long period of time.
You can expect to see 2 or 3 non-maintenance version releases every 12 months. It all depends if a customer reports a major bug where the modules will not work or when WHMCS have scheduled release software where a major bug was fixed and released.
We don't give any refunds for the minor / maintenance bugs. That is, if we see the module can be still used 90% then we don’t give a refund. Now if we check that the module doesn't work at all on your WHMCS server then you will get credit or a refund by WHMCS Services Staff. Of course, we strive to make it work 100% on your whmcs server.
You can see all release types at https://www.whmcsservices.community/show...php?tid=36
Our goal is to try to release 2 to 3 features in a year for each module. And a “Feature Request” driven by your requests. If you report a bug and if the bug is a major bug where the module doesn’t work then we release an update ASAP.
If it is a minor bug where the module can still be used when we will release a new version or minor version at a scheduled time. I cannot provide an estimated time for completion of minor bugs but I can tell you that it will not be a long period of time.
You can expect to see 2 or 3 non-maintenance version releases every 12 months. It all depends if a customer reports a major bug where the modules will not work or when WHMCS have scheduled release software where a major bug was fixed and released.
We don't give any refunds for the minor / maintenance bugs. That is, if we see the module can be still used 90% then we don’t give a refund. Now if we check that the module doesn't work at all on your WHMCS server then you will get credit or a refund by WHMCS Services Staff. Of course, we strive to make it work 100% on your whmcs server.
You can see all release types at https://www.whmcsservices.community/show...php?tid=36