Installation Instructions

[wssupport]

Installing FastTrack Ticket is very simple. The following steps will guide you through the process:

1 - Upload the entire files/folder to your WHMCS root directory - if you experience problems, try uploading in binary mode
2 - Login to admin area go to Configuration > System Settings > ADDON MODULES
3 - In the addon modules page you will see the FastTrack Ticket click activate then click configure to see the options

4 - In Configuration > System Settings > Support > Support Departments you need to create a custom field for each department that you want to enable the priority support on
Field Name: fasttrack|Priority Assistance (Anything after the | can be edited)
Field Type: Checkbox
Field Description: We'll investigate your issue immediately for {$fasttrack_price} {$fasttrack_suffix} per ticket. {$fasttrack_price} {$fasttrack_suffix} can be placed anywhere within the description


Make a new departments that uses only of FastTrack module and hidden that Departments that nobody can see it.