Installation Instructions - Printable Version +- WHMCS Services Forum (https://www.whmcsservices.community) +-- Forum: WS Modules (https://www.whmcsservices.community/forumdisplay.php?fid=5) +--- Forum: Addons Modules (https://www.whmcsservices.community/forumdisplay.php?fid=6) +---- Forum: FastTrack Ticket (https://www.whmcsservices.community/forumdisplay.php?fid=42) +---- Thread: Installation Instructions (/showthread.php?tid=911) |
Installation Instructions - wssupport - 09-16-2021 Installing FastTrack Ticket is very simple. The following steps will guide you through the process: 1 - Upload the entire files/folder to your WHMCS root directory - if you experience problems, try uploading in binary mode 2 - Login to admin area go to Configuration > System Settings > ADDON MODULES 3 - In the addon modules page you will see the FastTrack Ticket click activate then click configure to see the options 4 - In Configuration > System Settings > Support > Support Departments you need to create a custom field for each department that you want to enable the priority support on Field Name: fasttrack|Priority Assistance (Anything after the | can be edited) Field Type: Checkbox Field Description: We'll investigate your issue immediately for {$fasttrack_price} {$fasttrack_suffix} per ticket. {$fasttrack_price} {$fasttrack_suffix} can be placed anywhere within the description Make a new departments that uses only of FastTrack module and hidden that Departments that nobody can see it. |