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WHMCS Secure Credentials
#1
WHMCS Services has partnered with Dev GB.

WHMCS Secure Credentials (WSC) is an add-on module that will provide a secure area for your customers to share sensitive information with your support team. Most WHMCS users use no encryption or a simple text box for users to enter details about their services, this looks unprofessional and does not promote your business as caring about your user's data. With this module, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you or view your customer's sensitive information directly from the WHMCS ticket interface. The end-user can choose to remove the details or, once the ticket has been marked as completed and closed the module will remove the details from your database automatically.

What's new in WSC Pro 1.7
WSC will now email administrators when credentials are left by a customer
Customers can flag a ticket as urgent notifying all administrators
Customers can now escalate a ticket to a manager for review
After credentials are left by a customer you can now set the ticket status to a custom status
WSC will now remind the customer to leave credentials for the support team should they not supply them when the ticket is opened
WSC can now update the ticket after x hours reminding the customer to reply to your support team
No need to edit any template files. WSC will make all modifications for you. Just upload the module and go!
New sidebar options and buttons
Supports PHP 7.2, 7.3 and 7.4

Additional WSC Pro Features
Professional design
Credentials are fully encrypted in your database
Clients can update the credentials given at any time
Clients can withdraw access by deleting the credentials given
Support team members can import credentials and attach them to tickets
All button text can be changed to suit your needs
Easy editing of buttons via the template files (modified files included)
Search for credentials using the ticket number
Credentials are removed from the database once the ticket is closed
Admin notifications when a customer submits, updates or deletes credentials
View customers credentials on support tickets
Create and name the fields on the credentials form to suit your needs
Hide fields that are not needed
Include the default WHMCS Sidebars on credentials form
Automatically send the customer to the credentials form on ticket submission
When a customer completes the credentials form or updates credentials the ticket status is set to "Encrypted" so you know the customer has provided or updated credentials
Supports Font Awesome 5
Field types can be changed
$29.99 Year

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WHMCS Services clients can get a 25% discount if you purchase this module! Enter the code "GK3PA91YDA" at checkout

Haydee
Customer Service Specialist
WHMCS Services
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